How DANA And QRIS Records Work
This Privacy Policy covers data you provide when opening an account, completing phone verification, signing in, contacting support, or selecting a payment route. We may record transaction references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account so we can match account activity, check status
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and address an incorrect entry. Device type, browser details and sign-in events may help us identify unusual access, while cookie data supports essential session functions. We use these records for account operation, security checks, service requests and legal obligations that apply to us. Access and eligibility
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depend on local law, and our handling can change when a jurisdiction requires a different rule. This page states our current approach; contact us through the account help path if you need clarification about a particular record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.